upper-intermediate progress test 3, Angielski, MARKET LEADER, ML4 NEW, tests [ Pobierz całość w formacie PDF ]
Name/Class:
Progress Test 3
(Units 9–12)
Listening
A
Listen to the conclusion of a presentation and answer the questions below.
1
The presentation was about
a)
management styles.
b)
why companies fail.
c)
the importance of managing people.
2
The speaker was addressing
a)
professional people running small firms.
b)
employees of small firms.
c)
trainee managers in a large corporation.
3
What were the three main issues that were covered in the talk?
a)
communication
b)
consistency
c)
context
d)
content
e)
control
f)
cooperation
B
Listen to the question and answer session that follows the presentation and
answer the questions below.
4
The first questioner wants to know
a)
what motivates employees.
b)
how to give staff the chance to improve themselves.
c)
how to reward staff for good work.
5
The first questioner is
a)
polite.
b)
aggressive.
c)
unclear about what she wants to know.
6
Tick the suggestions the speaker makes when answering the first
question.
a)
give people new things to learn
b)
congratulate people when they do a good job
c)
give people the chance to work overtime for more pay
d)
help people who are inexperienced
e)
offer staff long-term security
f )
offer financial rewards for good work
7
The second questioner
a)
disagrees with the speaker.
b)
asks for clarification.
c)
asks for more information.
8
The second questioner is
a)
polite.
b)
aggressive.
c)
vague.
24
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Progress Test 3
(Units 10–14)
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Name/Class:
Progress Test 3
9
The speaker believes that
a)
you need formal training to become a good manager.
b)
you develop management skills mainly through experience.
c)
different managers acquire skills in different ways.
10
The speaker believes that many managers may find it difficult to
a)
manage the business side.
b)
manage people.
c)
take time away from work for training.
11
The questioner wants to know
a)
the number of small firms in the UK.
b)
the number of partnerships that fail each year.
c)
the proportion of small firms that do not succeed because they have
poor managers.
12
When the second questioner asks another question, the speaker
a)
gives a satisfactory answer.
b)
answers impolitely.
c)
is unable to answer.
Language
A
Complete the text below using the correct form of the verbs in brackets.
……….
13
(be) part of a team is much more interesting than ……….
14
(work) alone.
For one thing, different team members can alternate job tasks. So if one
person is tired of ……….
15
(repeat) the same task, he or she can stop ……….
16
(do) it and let someone else take over. By ……….
17
(develop) skills in a variety
of tasks, each team member is able ……….
18
(expand) their range of
experience, which can be useful when ……….
19
(apply) for jobs.
B
Make complete sentences using the sentence halves and a linking word from
the box below. Remember to use correct punctuation.
although
despite
however
in addition
whereas
20
You can’t predict when a crisis
might happen
21
The company has not been
successful in increasing sales at
home.
22
Peter Clark always asks his team
for their opinion before making a
decision
23
Many companies are moving jobs
offshore; this doesn’t mean
24
Before agreeing to a merger,
companies need to be sure they
have common strategies and
goals.
a)
Mary Jones is a much more
autocratic manager.
b)
that there will be a shortage of
jobs at home.
c)
you can make sure you are
prepared for it when it comes.
d)
there are a number of practical
issues to consider.
e)
spending huge amounts on
advertising.
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Progress Test 3
Name/Class:
C
Expand each of the following headlines into a full grammatical sentence.
There is no need to write abbreviations in full (e.g. EU).
25
GE profits up 15%
26
EU and US to resume flight talks
27
Nokia, China Putain announce joint venture
28
New Burberry chief’s $27m package
29
China and US fail to strike textile deal.
30
ASCO boss told: up profits or quit
D
Rewrite the sentences below using the words in brackets.
31
We will definitely have the results by Friday. (We are certain…)
32
It is likely that our profits will fall in the next quarter. (probably)
33
Maybe our competitors will launch their product first. (It is possible…)
34
I doubt whether anyone will notice the mistake. (It is unlikely…)
35
I’m afraid it will be impossible for me to get to the meeting. (There’s
no chance...)
Vocabulary
A
Choose the correct word from the box to complete each sentence.
compensate
disclose
handle
monitor
set
take
36
Telephone calls are sometimes recorded so that we can ………. the
performance of sales staff.
37
It is our policy to ………. customers for any loss of business they have
suffered as a result of delays.
38
We feel it is important to ………. high standards of service.
39
We guarantee not to ………. any confidential information to third parties.
40
We’ve appointed two new customer service staff to ………. complaints.
41
If a customer reports a problem, we will ………. action to resolve it.
B
Match the management styles in the box to the descriptions of the
people below.
collaborative delegating empowering hands-on task-oriented
42
Jan believes in working closely with her team to make sure they do
everything right. ……….
43
William likes to give his staff responsibility for and control over their own
job area. ……….
44
Patrick is totally focused on getting the job done. He doesn’t always think
about the feelings of his people. ……….
45
Katrin is very good at bringing people together and creating harmony in
her team. ……….
46
Luisa runs her department by involving her staff and giving them
responsibilities. ……….
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Name/Class:
Progress Test 3
C
Choose one of the idioms to complete each sentence below.
ahead of its time
nitty-gritty
at the cutting edge
pass the buck
get to the bottom of it
ground rules
steam-rollered
47
This hydrogen cell car is …………… of new technology.
48
None of the staff wants to take responsibility when things go wrong – they
just …………… to their manager.
49
OK, we’ve talked a lot in general terms. Now let’s get down to the …………… .
50
Before we start working on this project together, we need to establish
some …………… .
51
There seems to be some sort of disagreement between the two production
teams and we have to …………… .
52
I didn’t really agree with the new directive, but I was …………… into
accepting it.
53
I don’t think society is ready for this kind of technology – it’s really …………… .
D
Match the terms in the box with their definitions below.
acquisition
bid
contingency
joint venture
liability
MBO
stake
54
a business activity in which two or more companies have invested together
55
when a company’s top managers buy the company they work for
56
when one company buys another one
57
a price offered to buy goods or shares
58
money invested in a business; a shareholding
59
responsibility for an action, or for damage or loss
60
an event that might happen – especially one that might cause problems
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Progress Test 3
Name/Class:
Skills
Match the questions and statements to the responses below. There is one
response that cannot be used.
61A:
Do you mind if I use your phone?
B:
…………….
62 A:
So you think there could be problems meeting the new deadline?
B:
…………….
63 A:
Just how many new customers have you gained?
B:
…………….
64 A:
Did you know that Perry’s has taken over JCT?
B:
…………….
65 A:
How was your trip?
B:
…………….
66 A:
Would you like to join us for a drink?
B:
…………….
67A:
We’re opening a new office in Kuala Lumpur next month.
B:
…………….
68 A:
It takes hours to go through all my e-mails!
B:
…………….
a)
I’d love to.
b)
Yes I do.
c)
Are you?
d)
I know what you mean.
e)
Not bad.
f)
No – really?
g)
I think so too.
h)
Not at all.
i)
I’m afraid I can’t answer that.
Reading
A
Read the article and identify the paragraph (i–vii) in which you can find
information about the following:
69
how US retailers are using information about their customers
70
Best Buy’s five main customer segments
71
the impact on sales of Best Buy’s new strategy
72
a comparison of the way different stores have been segmented
73
Best Buy’s objective for the next half year
28
MARKET LEADER TEST FILE
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